Can a gift card be used more than once?
Yes, provided there is still a balance remaining on the card.
Can more than one gift card be used towards a purchase?
Yes. A customer can redeem another gift card during checkout.
Can a gift card be used to buy a gift card?
No, you can't use a gift card to buy another gift card.
Can a gift card be used to pay for shipping and taxes?
Yes, gift cards are applied to the final order total which includes shipping and taxes.
Can gift cards be used in conjunction with a discount code?
Yes, gift cards are a form of payment.
Can a customer pay for an order that includes a subscription with a gift card?
Yes, you can use gift cards to pay for your first payment. However, you can't use your gift card to pay for recurring subscriptions. Learn more about subscriptions.
Can I apply a refund to a gift card?
Yes. If you used a gift card to pay for the purchase, then we can apply the refund to the gift card.
If we refund part of an order that was purchased using a gift card and other methods of payment, then the refund will appear back into your other method of payment.
Can gift cards be reloaded?
No, you can't reload a gift card.
How do customers check their balance?
Customers can't check their own gift card balance, but can request via email for a balance update.